Legal notice
THE FREQUENCY IX
This Legal Notice explains basic information about The Frequency IX, our website, our products, and how to contact us.
Last updated: May 30, 2026
1. Website Operator
This website is operated by The Frequency IX. The terms "we," "us," and "our" refer to The Frequency IX.
The Frequency IX provides natural stone jewelry, accessories, lifestyle products, and related website content through our online store at thefreq9.com.
2. Contact Information
For order questions, product support, shipping, returns, or general inquiries, please contact us:
Email: support@thefreq9.com
Facebook: @THEFREQUENCYIX
3. Product Information
We make reasonable efforts to describe and display our products accurately. Product colors, size appearance, stone patterns, and finishes may vary depending on screen settings, lighting, photography, and natural material differences.
Many of our products include natural stone beads. Slight variations in color, size, texture, bead pattern, mineral inclusions, and finish are normal characteristics of natural materials and are not considered defects.
4. Lifestyle Disclaimer
Products and content offered by The Frequency IX are provided as jewelry, accessories, lifestyle items, and general informational content.
Our products and content are not professional advice and are not intended to replace advice from a qualified professional.
We do not guarantee any specific personal, financial, spiritual, emotional, wellness-related, or other outcome from using or wearing our products.
5. Intellectual Property
All website content, including text, images, product names, graphics, branding, design elements, and other materials, is owned by The Frequency IX or used with permission. You may not copy, reproduce, distribute, modify, or use our content without prior written permission.
6. Third-Party Services
Our store is powered by Shopify and may use third-party services for checkout, payments, shipping, analytics, marketing, and customer support. These third-party services may have their own terms and privacy policies.
7. Store Policies
Your use of this website and purchases from The Frequency IX are also governed by our Terms of Service, Privacy Policy, Refund and Return Policy, and Shipping Policy.
8. Updates
We may update this Legal Notice from time to time to reflect changes to our business, website, products, or legal requirements.